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17 lines
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448 B
Markdown
17 lines
No EOL
448 B
Markdown
# Admin Panel Service Context
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## Roles
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- ADMIN: full CRUD + config + SLA + quotes
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- LAWYER: work with assigned requests only
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## Core Features
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- Universal table with filters (= != > < >= <= ~)
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- Universal record modal (meta-driven)
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- Manual editing of any table
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- AuditLog for any CREATE/UPDATE/DELETE
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## Status Logic
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- On any status change:
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- All previous messages immutable
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- All previous attachments immutable
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- Add status_history record |