diff --git a/app/web/admin.css b/app/web/admin.css
index 7637b29..09e24ed 100644
--- a/app/web/admin.css
+++ b/app/web/admin.css
@@ -2354,8 +2354,14 @@
       gap: 0.5rem;
     }
 
+    .request-chat-block {
+      --request-chat-pane-height: clamp(280px, 54vh, 470px);
+    }
+
     .request-chat-block .request-modal-list {
-      max-height: 480px;
+      max-height: var(--request-chat-pane-height);
+      min-height: var(--request-chat-pane-height);
+      height: var(--request-chat-pane-height);
     }
 
     .request-chat-head {
@@ -2424,7 +2430,6 @@
     }
 
     .request-chat-list {
-      max-height: 470px;
       overflow: auto;
       display: flex;
       flex-direction: column;
@@ -2732,7 +2737,6 @@
     }
 
     .request-files-tab .request-modal-list {
-      max-height: 520px;
       overflow: auto;
     }
 
diff --git a/app/web/admin/features/config/ConfigSection.jsx b/app/web/admin/features/config/ConfigSection.jsx
index 015d6f0..e385b75 100644
--- a/app/web/admin/features/config/ConfigSection.jsx
+++ b/app/web/admin/features/config/ConfigSection.jsx
@@ -1,6 +1,6 @@
 import { KNOWN_CONFIG_TABLE_KEYS, OPERATOR_LABELS, PAGE_SIZE, TABLE_SERVER_CONFIG } from "../../shared/constants.js";
 import { AddIcon, DownloadIcon, FilterIcon, NextIcon, PrevIcon, RefreshIcon } from "../../shared/icons.jsx";
-import { boolLabel, fmtDate, listPreview, normalizeReferenceMeta, roleLabel, statusKindLabel, statusLabel } from "../../shared/utils.js";
+import { boolLabel, fmtDate, listPreview, normalizeReferenceMeta, roleLabel, statusKindLabel } from "../../shared/utils.js";
 
 function fmtBalance(value) {
   const number = Number(value);
@@ -68,6 +68,8 @@ export function ConfigSection(props) {
   const StatusLine = StatusLineComponent;
   const IconButton = IconButtonComponent;
   const UserAvatar = UserAvatarComponent;
+  const statusRouteLabel = (code) =>
+    resolveReferenceLabel({ table: "statuses", value_field: "code", label_field: "name" }, code);
   const canRefresh = Boolean(configActiveKey);
   const canCreateRecord = Boolean(canCreateInConfig && configActiveKey);
   const canLoadAllRows = Boolean(
@@ -422,7 +424,7 @@ export function ConfigSection(props) {
                                             type="button"
                                             onClick={() => openEditRecordModal("statusTransitions", link)}
                                           >
-                                            <span>{statusLabel(link.to_status) + " (" + String(link.to_status || "-") + ")"}</span>
+                                            <span>{statusRouteLabel(link.to_status)}</span>
                                             <small>
                                               {"SLA: " +
                                                 (link.sla_hours == null ? "-" : String(link.sla_hours) + " ч") +
@@ -466,8 +468,8 @@ export function ConfigSection(props) {
                           renderRow={(row) => (
                             <tr key={row.id}>
                               <td>{row.topic_code || "-"}</td>
-                              <td>{statusLabel(row.from_status)}</td>
-                              <td>{statusLabel(row.to_status)}</td>
+                              <td>{statusRouteLabel(row.from_status)}</td>
+                              <td>{statusRouteLabel(row.to_status)}</td>
                               <td>{row.sla_hours == null ? "-" : String(row.sla_hours)}</td>
                               <td>{listPreview(row.required_data_keys, "-")}</td>
                               <td>{listPreview(row.required_mime_types, "-")}</td>
diff --git a/app/web/admin/features/requests/RequestWorkspace.jsx b/app/web/admin/features/requests/RequestWorkspace.jsx
index 1f82e95..8eded81 100644
--- a/app/web/admin/features/requests/RequestWorkspace.jsx
+++ b/app/web/admin/features/requests/RequestWorkspace.jsx
@@ -174,6 +174,7 @@ export function RequestWorkspace({
   const canFillRequestData = viewerRoleCode === "CLIENT";
   const canSeeRate = viewerRoleCode !== "CLIENT";
   const canSeeCreatedUpdatedInCard = viewerRoleCode !== "CLIENT";
+  const showTopicStatusInCard = viewerRoleCode !== "CLIENT";
   const safeMessages = Array.isArray(messages) ? messages : [];
   const safeAttachments = Array.isArray(attachments) ? attachments : [];
   const safeStatusHistory = Array.isArray(statusHistory) ? statusHistory : [];
@@ -1254,14 +1255,18 @@ export function RequestWorkspace({
             ) : row ? (
               <>
                 <div className="request-card-grid request-card-grid-compact">
-                  <div className="request-field">
-                    <span className="request-field-label">Тема</span>
-                    <span className="request-field-value">{String(row.topic_name || row.topic_code || "-")}</span>
-                  </div>
-                  <div className="request-field">
-                    <span className="request-field-label">Статус</span>
-                    <span className="request-field-value">{statusLabel(row.status_code)}</span>
-                  </div>
+                  {showTopicStatusInCard ? (
+                    <>
+                      <div className="request-field">
+                        <span className="request-field-label">Тема</span>
+                        <span className="request-field-value">{String(row.topic_name || row.topic_code || "-")}</span>
+                      </div>
+                      <div className="request-field">
+                        <span className="request-field-label">Статус</span>
+                        <span className="request-field-value">{statusLabel(row.status_code)}</span>
+                      </div>
+                    </>
+                  ) : null}
                   <div className="request-field request-field-span-2 request-field-description">
                     <div className="request-field-head">
                       <span className="request-field-label">Описание проблемы</span>
diff --git a/app/web/client.css b/app/web/client.css
index 4e964e0..177e30a 100644
--- a/app/web/client.css
+++ b/app/web/client.css
@@ -46,10 +46,57 @@
   margin-bottom: 0.85rem;
 }
 
-.client-summary-grid {
-  display: grid;
-  gap: 0.65rem;
-  grid-template-columns: repeat(4, minmax(0, 1fr));
+.client-summary-row {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  gap: 0.75rem 1.1rem;
+  flex-wrap: wrap;
+  padding: 0.2rem 0;
+}
+
+.client-summary-chips {
+  display: inline-flex;
+  align-items: center;
+  gap: 0.42rem;
+  flex-wrap: wrap;
+}
+
+.client-summary-chip {
+  display: inline-flex;
+  align-items: center;
+  gap: 0.24rem;
+  border-radius: 999px;
+  border: 1px solid rgba(121, 152, 197, 0.3);
+  background: rgba(74, 106, 157, 0.14);
+  color: #deebff;
+  padding: 0.2rem 0.58rem;
+  font-size: 0.78rem;
+  font-weight: 700;
+  line-height: 1.25;
+}
+
+.client-summary-chip span {
+  color: #f0f6ff;
+}
+
+.client-summary-chip-topic {
+  border-color: rgba(143, 168, 208, 0.32);
+  background: rgba(96, 126, 171, 0.15);
+}
+
+.client-summary-dates {
+  display: inline-flex;
+  align-items: center;
+  flex-wrap: wrap;
+  gap: 0.4rem 0.85rem;
+  color: #9fb3cc;
+  font-size: 0.79rem;
+}
+
+.client-summary-dates b {
+  color: #dce8f8;
+  font-weight: 700;
 }
 
 .client-help-modal {
@@ -81,8 +128,8 @@
 }
 
 @media (max-width: 1120px) {
-  .client-summary-grid {
-    grid-template-columns: repeat(2, minmax(0, 1fr));
+  .client-summary-row {
+    align-items: flex-start;
   }
 }
 
@@ -96,7 +143,8 @@
     align-items: stretch;
   }
 
-  .client-summary-grid {
-    grid-template-columns: 1fr;
+  .client-summary-dates {
+    display: grid;
+    gap: 0.3rem;
   }
 }
diff --git a/app/web/client.jsx b/app/web/client.jsx
index 0947839..2a8fdd8 100644
--- a/app/web/client.jsx
+++ b/app/web/client.jsx
@@ -1,6 +1,6 @@
 import { RequestWorkspace } from "./admin/features/requests/RequestWorkspace.jsx";
 import { createRequestModalState } from "./admin/shared/state.js";
-import { detectAttachmentPreviewKind, fmtShortDateTime } from "./admin/shared/utils.js";
+import { detectAttachmentPreviewKind, fmtShortDateTime, statusLabel } from "./admin/shared/utils.js";
 
 (function () {
   const { useCallback, useEffect, useMemo, useRef, useState } = React;
@@ -849,23 +849,23 @@ import { detectAttachmentPreviewKind, fmtShortDateTime } from "./admin/shared/ut
               </button>
             </div>
 
-            <div className="client-summary block" id="cabinet-summary" hidden={!summary}>
-              <div className="client-summary-grid">
-                <div className="request-field">
-                  <span className="request-field-label">Статус</span>
-                  <span className="request-field-value" id="cabinet-request-status">{summary ? String(summary.status_code || "-") : "-"}</span>
+            <div className="client-summary" id="cabinet-summary" hidden={!summary}>
+              <div className="client-summary-row">
+                <div className="client-summary-chips">
+                  <span className="client-summary-chip client-summary-chip-status">
+                    Статус: <span id="cabinet-request-status">{summary ? statusLabel(summary.status_code) : "-"}</span>
+                  </span>
+                  <span className="client-summary-chip client-summary-chip-topic">
+                    Тема: <span id="cabinet-request-topic">{summary ? String(summary.topic_name || summary.topic_code || "-") : "-"}</span>
+                  </span>
                 </div>
-                <div className="request-field">
-                  <span className="request-field-label">Тема</span>
-                  <span className="request-field-value" id="cabinet-request-topic">{summary ? String(summary.topic_name || summary.topic_code || "-") : "-"}</span>
-                </div>
-                <div className="request-field">
-                  <span className="request-field-label">Создана</span>
-                  <span className="request-field-value" id="cabinet-request-created">{summary ? fmtShortDateTime(summary.created_at) : "-"}</span>
-                </div>
-                <div className="request-field">
-                  <span className="request-field-label">Обновлена</span>
-                  <span className="request-field-value" id="cabinet-request-updated">{summary ? fmtShortDateTime(summary.updated_at) : "-"}</span>
+                <div className="client-summary-dates">
+                  <span>
+                    Создана: <b id="cabinet-request-created">{summary ? fmtShortDateTime(summary.created_at) : "-"}</b>
+                  </span>
+                  <span>
+                    Обновлена: <b id="cabinet-request-updated">{summary ? fmtShortDateTime(summary.updated_at) : "-"}</b>
+                  </span>
                 </div>
               </div>
             </div>